Our Commitment to Actionable Feedback
At Limo SSL, we take feedback seriously. Whether it comes from clients, limo operators, or vendors, we use every piece of input as an opportunity to improve our platform and services.
Our actionable feedback policy ensures that all feedback is reviewed, tracked, and addressed in a timely and transparent manner.
What Is Actionable Feedback?
Actionable feedback is constructive input that includes clear, specific information we can use to make measurable improvements. This may include:
- Service complaints or performance issues
- Suggestions for platform features or functionality
- Report of policy violations or misconduct
- Issues with content accuracy, listings, or vendor behavior
How We Handle Feedback
We follow a clear process for handling feedback:
- Review: All feedback is reviewed by our support or editorial team within 48 hours.
- Assessment: We determine whether the issue requires immediate action or further investigation.
- Follow-Up: If necessary, we will contact the person who submitted the feedback for clarification or updates.
- Resolution: Changes, updates, or responses are documented and applied as needed to address the issue.
Anonymous and Confidential Reporting
We allow anonymous feedback where appropriate, and all submissions are treated with confidentiality.
Our goal is to maintain a respectful, safe, and improvement-oriented environment for all users.
Reporting Feedback
If you have feedback to submit, you can do so by contacting us directly:
Email: contact@limossl.com
Phone: (747) 323-9913
We appreciate your input and thank you for helping us build a better Limo SSL platform for everyone.